Each ticket will have on or more associated tender transactions. In some cases, a customer may wish to use multiple payment methods. The ticket will not be considered settled until the balance due is zero. The ticket will also continue to appear on the ticket selection screens until the balance due is zero. Review the Settle Ticket help topic for additional details

 

 

 

The cash drawer will open for some transaction types. Press the ADDITIONAL PAYMENT button to add another payment to the ticket. The ADDITIONAL PAYMENT will not appear if the ticket balance is zero.

 

 

Review the information displayed on the void transaction confirmation screen. If correct, press the VOID TRANSACTION button.

 

 

If a mistake is made, the void transaction can be reversed by selecting the transaction in Back Office · Daily Functions · Transactions Summary. Uncheck the box in the Void row and click on another record or use the record navigator to update the database.

 

 

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