Prep Printers

Amigo Point of Sale includes the ability to print each menu item to up to 10 remote printers. Remote printers are generally used in kitchen or preparation areas where a concise order summary is ideal for efficient order preparation. Epson (ESC/POS) and Star compatible thermal and dot-matrix remote printers are supported, including the POS-X Xr200, Epson TM-U200 and Star SP500. Amigo Point Of Sale does not support older receipt printers that are not Epson ESC/POS or Star compatible.

Remote printers should be connected to the network using a print server to simplify sharing the printer among multiple terminals. The printer can also be connected directly to a terminal and shared using MS Windows File & Printer Sharing, but the TCP/IP printer server is preferred. Many remote printers area available with an internal ethernet print server to simplify installation and eliminate the need for an extra power supply.

Begin by installing the print server software and configuring the print server's IP address. Next, connect the print server to the printer and install the printer on each terminal using the Add Printer function in the Printers and Faxes folder, as described in the receipt printer installation description, using the print server's IP address to create a new TCP/IP port. Select the generic/text only driver and print a test page to confirm successful installation.

Note: For maximum reliability, use a static IP address for a network (ethernet or wireless) print server. If using dynamic (DHCP) IP addressing for print server, in the event that the power is cycled on the router, IP addresses may be changed and require that the port settings in the printer setup dialog are updated with the new IP addresses. Consult the print server documentation for specific instructions on setting up a static IP address.

The remote prep ticket can be fully customized in Back Office · Program Setup · Peripherals · . Most general settings are shared between all remote printers, but settings marked with an asterisk must be set on each terminal for each printer. Local settings include the printer name and printer type.

Remote printer setup screen in Back Office · Program Setup · Peripherals ·

The following settings are available to customize the remote prep ticket. These settings can be configured once any terminal for any remote printer and will be applied to all remote printers.

•	Line Feeds (Top): The number of blank lines to print at the top of the ticket to ensure that all text is visible when the ticket is inserted into a ticket holder

•	Line Feeds (Bottom): The number of blank lines to print at the bottom of the receipt

•	Customer Information: For orders assigned to a specific customer, print the customer name and address at the bottom of the ticket

•	Ticket Number: For fast food or counter service environments, print the ticket number at the bottom of the ticket

•	Menu Items Double Height: Print menu items in double-height font

•	Menu Items Double Width: Print menu items in double-wide font

•	Menu Items Red: Print menu items using the ribbon's bottom color (for 2-color printers only)

•	Optionals Items Double Height: Print optionals items in double-height font

•	Optionals Items Double Width: Print optionals items in double-wide font

•	Optionals Items Red: Print optionals items using the ribbon's bottom color (for 2-color printers only)

•	Line Feed/Cut Command: Most users should use the default setting (blank). If your printer requires special line feed and cut control codes, enter the Hex values separated by commas.

Each regular menu, bar menu and pizza menu item and optional will print custom text to remote printers. Enter the text to print remotely in the Prep Text column

Specify a regular menu item's prep text

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