PC Charge Payment Server Configuration & Usage

 

Amigo Point Of Sale includes built-in integration for restaurant and retail transactions using Verifone Verifone PCCharge™ Payment Server v5.7.1 Release I SP8 or later (current part# 100PROL2000-SUPP ). The following instructions apply to PCCharge™ Payment Server v5.7.1 Release I SP8.

 

PCCharge Payment Server must be obtained separately and is available from many sources including most merchant account providers, who often provide it at reduced or no cost. Regardless of the number of terminals, PCCharge Payment Server is installed on one machine only. Other machines access PCCharge Payment Server using the local network.

 

PCCharge Payment Server includes 1 User ID by default. An additional PCCharge Payment Server User ID (current part#100ADUS) must be obtained for each additional terminal on the network. Do not use the same User Id on multiple terminals, as errors or data loss may result from one terminal overwriting another terminal's transactions.

 

Note: many merchant account providers will set up PCCharge Payment Server for you remotely or provide you with a setup file. If your merchant account provider configures PCCharge Payment Server for you, most of the steps below can be skipped, the TCP/IP settings should be confirmed, as described below.

 

 

 

Introduction

PCCharge Payment Server should be installed on a single PC only. You may install PCCharge Payment Server on any machine on your network, regardless of whether Amigo Point of Sale is installed on the machine. Most users elect to install PCCharge Payment Server on the same PC as the database server, since the PC must be running for Amigo Point of Sale to run.

TCP/IP (installed by default with MS Windows XP and Vista) is used as the standard networking protocol. Ensure that your network is operational before attempting the following configuration. A separate User ID must be purchased for each additional terminal that needs to process credit cards (the first User ID is included with your purchase of PCCharge Payment Server.

Important: In order to ensure that PCCharge Payment Server starts automatically when Windows starts, add a shortcut to the MS Windows Startup folder.

Remember that PCCharge Payment Server runs in the background and requires no user interaction. However, you can open the graphical user interface at any time by double-clicking on the PCCharge Payment Server icon located next to the clock on the taskbar.

 

PCCharge taskbar icon

 

Begin by opening the Setup Wizard located under Setup - Merchant Setup on the menu.

 

Click Next to continue.

 

Select your credit card processing company from the drop-down list. The primary and secondary phone number fields will be filled in automatically by the setup utility. Do not edit these numbers unless you have been instructed to do so by your bank or credit card processing company. Click Next to continue.

 

Select Restaurant as the business type. Most fields can be left unchanged. Click the Advanced button.

 

Select Use TCP/IP as the default communications type. The system address and system port should be automatically filled in. If not, contact your bank or payment processor for the server name and port number.

If the computer on which PCCharge Payment Server is running has a modem (connected to a phone line) attached, click the checkbox next to Use Dial-Up Modem for Backup. If PCCharge Payment Server cannot connect to the internet, your modem will be used to dial the credit card processor each time an authorization is required.

The internet authorization timeout value can be left at 60 seconds. This value is overridden by the value that you will specify in Amigo Point of Sale back office. The Internet Settlement Timeout Value/Batch can be left at the default value. This value only has significance if you do not use automatic batch closing. Click OK to close the Advanced Options window. Click OK again to close the Extended Data Fields window. Click Next to continue.

 

Enter your company information and click Next to continue.

 

AVS transaction fields are used to verify card information for telephone orders. Leave all fields checked unless you require address verification for credit card transactions. This type of verification is generally not required in a restaurant environment, since the card is physically present.

 

Card verification (CVV2) transaction fields are used to verify card information for telephone orders. Leave all fields checked unless you require CVV2 verification for credit card transactions. This type of verification is generally not required in a restaurant environment, since the card is physically present. Click Next to continue. Click Finish.

 

If the terminal that has PCCharge Payment Server installed has a modem (connected to a phone line) attached, click Setup - Hardware Setup - Modem on the top menu. Ensure that your modem is configured correctly.

 

If you will be using the graphical user interface to process transactions (separately from Amigo Point of Sale) on the terminal that has PCCharge Payment Server, click Setup - Hardware Setup - Devices - Card Reader on the top menu. Ensure that your card reader is configured correctly.

 

In order for Amigo Point of Sale to communicate with PCCharge Payment Server, you must enable TCP/IP communications, accessible under Setup | Preferences by clicking the Advanced... button. Check the box next to 'Use TCP/IP Connection' and ensure that the Local Port Number matches the port number entered in the Amigo Point of Sale credit card setup dialog. If running a firewall, PCCharge Payment Server must be added to the firewall's exceptions list.

 

If you have setup manual batch processing with your credit card processor, click Batch - Settle... on the toolbar to settle your batch. Consult the PCCharge Payment Server User Manual for help on batch settlement and other features such as report generation.

 

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