Order Entry Options

Order entry preferences determine the appearance and behavior of many order entry screen buttons. Most settings are shared by all terminals on the network; settings marked with an asterisk must be configured on each terminal independently.

The Order Entry Screen tab in Back Office · Program Setup · Main Settings Order Entry contains the following settings:

•	Default beverage category: Define the category used when the server is forced to select a beverage for each guest

•	Display menu items alphabetically: Check the box to order menu items alphabetically instead of by button position

•	Display optionals only when mandatory groups exist: Suppress the optionals screen if the item contains only optional optionals. An item's optionals can be recalled later by selecting the item on the screen ticket

•	When CASH or CREDIT CARD button is pressed: Select the time to print the customer receipt when pressing the pay now button

•	Assume exact change when cash button is pressed: If exact change is assumed when pressing the CASH button, the user is not prompted to enter the amount tendered and the drawer is opened immediately. This feature is useful for bartenders.

Order entry screen settings

The Bar and Lounge tab in Back Office · Program Setup · Main Settings Order Entry contains the following settings:

•	This terminal is located at the bar: If the terminal is located at the bar, prep tickets are suppressed for bar menu items entered at the terminal.

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Hide Cash Tender button (2): Check box to hide the cash button, which allows the user to instantly submit the ticket, open the cash drawer and clear the screen ticket. This feature performs the same function as the CASH button at the bottom of the order entry screen and requires the 'Assume exact change when cash button is pressed' option to be enabled (as shown above) or the user is prompted to enter the cash amount tendered.

•	Hide Shortcuts button (3): Check box to hide the shortcuts button, which displays a list of frequently used drinks

•	Hide Recall button (5): Check box to hide the recall button, which displays a list of all currently active tickets

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Hide Add Round button (4): Check box to hide the add round button, which allows the user to double the (initial) quantity of any previously entered drink order. For example, if a recalled ticket contains 2 draft beers, 1 mixed drink and3 shots, pressing the recall button will increase the quantities to 4, 2 and 6. Pressing the Add Round button a second time will increase the quantities to 6, 3 and 9. The add round button affects only previously entered bar menu items (previously entered items appear in red text).

•	Hide Drink Recipes button (8): Check box to hide the Drink Recipes button

•	When starting a new bar tab, prompt the server to select a seat: The user can be forced to select the customer's seat when starting a new bar tab

•	Order Bar Menu items alphabetically: Check the box to order bar menu items alphabetically instead of by button position

•	Show Bar Tab button (6 + 7): Shoe the bar tab button on the order entry screen

•	Show Bar Tab Preauthorize button: Show the pre-authorize button to allow bar tab to be created by swiping the customer card (for PCCharge Payment Server users only). View the bar tabs help topic for additional details.

•	Enforce Bar Tab limit: If the bar tab limit is enforced, the user will not be allowed to add items to a bar tab if the limit will be exceeded. This feature is useful when pre-authorized bar tabs are used.

•	Default Bar Tab limit: Used in conjunction with the previous setting, enter a numeric value that determines the default bar tab limit. This value can be changed when the bar tab is started.

•	Order Bar Tabs alphabetically: Check box to order bar tabs alphabetically instead of ticket number (time entered)

Order entry screen

Bar menu settings

The Guest Assignment tab in Back Office · Program Setup · Main Settings Order Entry contains contains the following values:

•	Mandatory number of guests: The server must specify the number of guests

•	Menu item guest assignment: The server must specify the guest for each menu item

•	Order guests by: This setting is reserved for future use

Guest assignment settings

The Printing Preferences tab in Back Office · Program Setup · Main Settings Order Entry contains contains the following settings:

•	Print ticket when submitting order: This setting specifies the default position of the print ticket button on the order entry screen

•	Print miscellaneous items to remote printer #1 by default: When adding a miscellaneous item, remote printer #1 is selected by default. Another printer can be selected if necessary.

Order entry screen printing preferences

The Item Options tab in Back Office · Program Setup · Main Settings Order Entry contains contains the list of items that appears when the ITEM OPTIONS button is pressed on the order entry screen. Item options apply to an individual ticket item and appear indented on the ticket, similar to a optional.

Item options

The Order Options tab in Back Office · Program Setup · Main Settings Order Entry contains contains the list of items that appears when the ORDER OPTIONS button is pressed on the order entry screen. Order options apply to the entire ticket and appear at the top of the remote ticket.

Order options

The Deleted Items tab in Back Office · Program Setup · Main Settings Order Entry contains the list of items that appears when an item is removed from an existing ticket on the order entry screen. The user is prompted to select the reason for the item removal only if the item has been previously submitted. Previously submitted items appear in RED text.

A deleted item alert can be sent to remote printers whenever a ticket item is removed. Check the box next to Send message to remote printers and or kitchen display after removing ticket items to enable this feature.

Removed ticket items settings

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